The Outpost | Accessibility
Accessibility
At The Outpost we are dedicated to providing an inclusive and accessible experience for all guests. We are here to assist you in making your evening at The Outpost truly fantastic.
The Outpost aims to be a safe and accessible space for all, to create a memorable experience for all music and events lovers.
If you have any questions or special requests regarding accessibility such as seating requirements for a standing event. Please contact the venue prior to your visit at bookings@theoutpostbar.com.au.
The Outpost has proudly partnered with Kulture City, as a certified sensory-inclusive venue. Click below to plan your visit!
FAQs
To ensure a smooth entrance, The Outpost offers early access for patrons with wheelchairs, caregivers, and those who require seating. Please arrive 10 minutes prior to the doors opening to take advantage of this early entry option.
If you have a companion card, simply present it at the box office when your tickets are being scanned upon arrival. To arrange a companion card ticket before the event date, please contact us at bookings@theoutpostbar.com.au.
While many of our shows at The Outpost are general admission standing, we understand that some individuals may have difficulty standing for extended periods. In such cases, we can arrange a chair for you. To secure a seat for the event, please email us at bookings@theoutpostbar.com.au.
For individuals with impaired hearing, we have installed a radio frequency assistive listening system called ListenRF. This system transmits the same live audio content as our PA system directly to the listener without amplifying any ambient noise. To reserve a receiver and headphones for a show or event, please email us at bookings@theoutpostbar.com.au.
At The Outpost, we offer wheelchair access from street level. While there are steps at the main entrance to The Outpost, patrons with wheelchairs or similar aids can access the venue from the elevator located on the ground floor of the Fortitude Music Hall.
To obtain more information about the setup on the evening of a particular show and to arrange priority wheelchair entry, please email us at bookings@theoutpostbar.com.au.
Please note that The Outpost does not have its own on-site parking. For wheelchair parking, we recommend reserving a spot at McWhiters car park, which is only a block away from the venue. This car park has a lift to all levels and no steps on entry or exit. Alternatively, you may choose to park on the street in the surrounding area using Brisbane City Council’s metered parking areas.
During live shows, the auditorium has low lighting as a requirement. If you have low vision and need assistance or have concerns about strobe or flashing lighting during a show, please contact our venue team at bookings@theoutpostbar.com.au.
We welcome support and assistance animals at The Outpost. Please contact us at bookings@theoutpostbar.com.au before the show so that we can arrange priority entry and a reserved space if needed. However, please be aware that our venue is generally busy and loud. If possible, you may want to consider an alternative aid when attending a show.
There is one set of male/female bathrooms located at The Outpost. All bathrooms are on even ground with no steps required for entry. Additionally, there are accessible, gender-neutral toilets available. Please use the bathroom that is most suitable for you when visiting The Outpost.
If you experience sensory issues and need a quiet space, please reach out to a friendly member of our team, and we will assist you in finding a suitable area to decompress.